Making Websites Faster, Safer and More Reliable For Everyone
Ecommerce is booming – but more complex than ever. RapidSpike is here to help businesses of all sizes with customer-focused website monitoring.
88%
of customers leave brands after they have a bad digital experience
7%
conversions drop for every second of load delay
4,800
websites are infected by hackers each month
3.7 million
formjacking attacks were reported in 2018
40%
of visitors leave a site if load time is over 3 seconds
$3.92 million
average total cost for an online data breach
Solving All Your Website Issues From a Single Platform
RapidSpike is more than a monitoring tool. We aggregate your data, analyse it, and produce clear actionable insights to help you improve.
RapidSpike Is Here To Help
We’re helping our customers tackle the big problems of the internet: making sure things run quickly, ensuring services are online, and keeping everyone safe.
Our Mission
We believe everyone has the right to a fast, safe and reliable online experience.
To achieve this, we empower the teams who support online customers. We deliver key information to meet those demands, minimise disruptions and make everyone’s lives less stressful.
Our Brand Promise
Working with RapidSpike you get assistance from a team brimming with energy and creativity who want to deliver amazing website monitoring.
We are highly responsive when it comes to addressing and alleviating your pain points. We take ownership of your issues and global online issues. Our overall mission, which is reflected in our features roadmap – past, present and future – is filled with projects designed to help real businesses solve real problems.
RapidSpike: The Story So Far
From relatively humble beginnings, RapidSpike is now well established as an industry-leading monitoring platform, with delighted customers spanning the globe.
- Headquartered in Leeds, UK
- Founded in 2015 by Robin Hill and Andrew Mason
- Joined by CEO Gav Winter in 2018
- Investment by Praetura Ventures in 2020
- Award winning platform in 2021
Collaboration
We collaborate as a team, with our clients, with our partners and whoever we work alongside to find the very best outcomes for all. We want an amazing experience for everyone involved with us.
Creativity
We love to bring new ideas to life, whether in the platform, for our customers, for their customers or the wider world, we ensure we do our best to deliver on our promises and our mission.
Ownership
We take full responsibility for outcomes whether in our daily work, in our careers or those in our teams. We strive to achieve the objectives and targets set for ourselves and for our company.
Responsiveness
We endeavour to respond quickly to all requests, issues, and queries as our clients, our people and clear transparent communication are of the utmost importance to us.
Energy
We understand the value of bringing a positive outlook and energy to every conversation. Giving our all, solving problems and having fun in everything we do helps make it all worthwhile.
The Leadership Team
Gav
Winter
CEO
Gav has been a tech entrepreneur for over 20 years, founding two major technology consultancies and now is CEO of RapidSpike.
Gav won Yorkshire Director of the Year twice and is an expert in high growth – winning multiple awards for growth, innovation and brand.
Bryn Dodgson
Head Of Product
During his career Bryn has worked on brand identity, UI design and development for hundreds of brands from SMEs to global names.
Bryn joined RapidSpike in 2015. He oversees product planning, design and development, from inception to implementation.
Claire Screeton
Head Of Finance
Claire is an experienced finance director having qualified as a Chartered Accountant with Ernst & Young in 2001. In the last 20 years she has gained a broad range of both technical and commercial skills.
At RapidSpike Claire is responsible for all aspects of accounting and is a key interface with the company’s shareholders.
Georgina Grant-Muller
Marketing Manager
Georgina has been managing marketing campaigns at RapidSpike for over four years, from research, to design and execution.
Her passions are with content creation and implements a creative approach to target key customer profiles, build brand awareness and bolster reputation.
Sam
Jenkins
Principal Engineer
Sam has been involved in the technology industry for over 20 years and worked on many large projects for global brands.
At RapidSpike he is responsible for building and advancing many of the companies flagship products, with a focus on performance, scalability and security.
