Ensure Seamless User Journeys with Synthetic Monitoring
Identify performance issues, optimise user experience, and prevent revenue loss by simulating real customer journeys on your website.
Experience Your Customers’ Experience
Every website interaction affects user satisfaction and revenue.
RapidSpike’s Synthetic User Journey Monitoring simulates key customer actions like browsing, checkout, and login.
Identify performance issues, enhance user experience, and ensure flawless functionality, even during peak traffic.
Trusted to Monitor Over $40 Billion in Online Transactions Annually
Offering fast and effective support, for when your cart is…
…Broken
At peak the average site loses $12,800 for every minute of downtime.
RapidSpike performs over 25.5 million checkout tests per year, and last year detected over 4800 critical failures.
…Buggy
Buggy and glitchy checkout experiences reduce revisit rates by 88%.
RapidSpike resolved more than 485,000 customer-impacting issues.
… or Slow
Conversion rates drop by 20% for every extra second that pages take to load.
In 2024, RapidSpike benchmarked performance improvements in excess of 124 hours worth of page load time.
Prevent Lost Revenue and Enhance Customer Satisfaction
Every delay or error in the user journey can lead to lost sales, frustrated customers, and a damaged reputation. With RapidSpike’s Synthetic User Journey Monitoring, you can:
Catch problems early and prevent costly issues before customers experience them.
Increase conversions by ensuring every step of the journey is optimised.
Build loyalty with a consistently reliable, frustration-free experience.
Protect Your Customer Experience
By proactively monitoring user journeys, you protect both your bottom line and your brand reputation.
Monitor the key processes you care about
Choose any browser user journey you want to emulate and set it up easily and quickly using our script builder – or we can do it for you.
Understand the Bigger Picture
Utilise a full suite of synthetic monitoring tools for understanding every detail of your crucial business processes.
Industry-leading automation, a user-friendly interface and our world-class alerting system.
Data-rich visualisation for every page element, including load time breakdown and headers.
A browser video of your critical process load in real-time, see exactly where issues occur.
Configure your monitoring script to capture screenshots of actual user interactions.
See how third parties perform over time, as well as their impact on your page load.
Visualise precisely where and how critical endpoints load from locations worldwide.
Tag vital elements to trend their behaviour, size and load over time.
Understand why your processes fail, including full response headers and status codes.
Comply with GDPR and audit all cookies stored during your journey.
“Our relationship with RapidSpike is excellent. They are responsive and supportive.”
Neilson use RapidSpike to test their core processes 24 hours a day, every day, for a total peace of mind.
Designed to Keep Your Website Running Smoothly
RapidSpike’s Synthetic User Journey Monitoring provides powerful tools to ensure your website is always ready to meet customer needs. Key features include:
Ready to optimise your website’s user experience and protect your revenue?
Start using RapidSpike’s Synthetic User Journey Monitoring today.