Ensure Seamless User Journeys with Synthetic Monitoring
Identify performance issues, optimise user experience, and prevent revenue loss by simulating real customer journeys on your website.
Experience Your Customers’ Experience
Every click, page load, and interaction on your website impacts user satisfaction and, ultimately, your revenue. RapidSpike’s Synthetic User Journey Monitoring lets you test and monitor critical paths on your site – like browsing, checkout, and login – as if you were a real user.
By simulating these journeys, you can identify hidden performance issues, improve user experience, and ensure your website functions flawlessly, even during peak times.
We Monitor Over $40 Billion in Shopping Cart Revenue Each Year
Offering fast and effective support, for when your cart is…
…Broken
At peak the average commercial site loses $12,800 for every minute of downtime.
RapidSpike performs over 25.5 million checkout tests per year, and last year detected over 4800 critical failures.
…Buggy
Buggy and frustrating checkout experiences reduce revisit rates by 88%.
RapidSpike helped identify and resolve more than 485,000 customer-impacting issues
… or Slow
Conversion rates fall by 20% for every extra second that pages take to load.
In 2024 RapidSpike benchmarked performance improvements in excess of 124 hours worth of page load time.
Prevent Lost Revenue and Enhance Customer Satisfaction
Every delay or error in the user journey can lead to lost sales, frustrated customers, and a damaged reputation. With RapidSpike’s Synthetic User Journey Monitoring, you can:
Prevent revenue loss by catching issues before customers experience them.
Increase conversions by ensuring every step of the journey is optimised.
Boost customer loyalty by delivering a reliable and satisfying experience on every visit.
Protect Your Customer Experience
By proactively monitoring user journeys, you protect both your bottom line and your brand reputation.
Monitor the key processes you care about
Choose any browser user journey you want to emulate and set it up easily and quickly using our script builder – or we can do it for you.
Understand the Bigger Picture
Utilise a full suite of synthetic monitoring tools for understanding every detail of your crucial business processes.
We combine industry-leading automation, a user-friendly interface and our world-class alerting system.
Data-rich visualisation for every page element, including load time breakdown and headers.
A browser video of your critical process and content load in real-time, see exactly where issues occur.
Configure your monitoring script to capture screenshots of actual user interactions.
See how third parties perform over time, as well as their impact on your page load.
Visualise precisely where and how resources and critical endpoints load from locations worldwide.
Tag vital elements to trend their behaviour, size and load over time.
Understand why your processes fail, including full response headers and status codes.
Comply with GDPR and audit all cookies stored during your journey.
Stop elements from triggering monitoring errors or loading at all to fine-tune your analysis.
Set headers to flag your User Journey within your customer-facing application environment to learn more about your website issues
“Our relationship with RapidSpike is excellent. They are responsive and supportive.”
Neilson use RapidSpike to test their core processes 24 hours a day, every day, for a total peace of mind.
Designed to Keep Your Website Running Smoothly
RapidSpike’s Synthetic User Journey Monitoring provides powerful tools to ensure your website is always ready to meet customer needs. Key features include:
Ready to optimise your website’s user experience and protect your revenue?
Start using RapidSpike’s Synthetic User Journey Monitoring today.